Progressive Insurance File Claim. Whether you file your car insurance claim over the phone, online, through a mobile app, or with an agent, your insurer will likely request the following details: Progressive is available 24/7 to handle your claim, answer your questions, and help you get back in business as quickly as posssible.
Log in and you can email or chat with a progressive rep. To file a complaint, you can go to submit a request for insurance assistance and file a. Consider filing a complaint against progressive with the california department of insurance.