Verizon File Insurance Claim. Wireless phone protection is underwritten by liberty mutual insurance company or one of its insurance company affiliates. File a claim on asurion's website.
If you need a replacement, we can deliver and setup your eligible device on the same day¹. Verizon and its insurance partner asurion will issue a replacement smartphone in the event of theft, loss, or damage beyond repair. Verizon insurance has a simple process for filing a claim.