Insurance Claims Representative Duties. Persuade prospective clients to engage in a phone conversation and/or meeting to discuss insurance products. Designing and implementing effective marketing strategies to sell new insurance contracts or adjust existing ones.
Possesses a moderate understanding of general aspects of the job. Analyze and investigate complicated insurance claims to help prevent fraud. Insurance claims processors must also have a thorough understanding of policies, regulations, and coverage limits to perform additional job duties such as fielding customer inquiries, calculating claim values, issue payments, and ensuring the accuracy of insurance company records.