What is Optus Phone Insurance?
Optus Phone Insurance is a mobile phone insurance plan offered by Optus. It provides insurance coverage for mobile phones and tablets against accidental and liquid damage, theft, unauthorised use and loss. It also includes a 24/7 customer support team to help with any claims or enquiries.
What is Covered by Optus Phone Insurance?
Optus Phone Insurance covers accidental and liquid damage, theft, unauthorised use and loss. It also covers the cost of replacement parts and labour.
What is Not Covered by Optus Phone Insurance?
Optus Phone Insurance does not cover intentional damage, normal wear and tear, or any damage caused by the use of non-approved accessories.
How Much Does Optus Phone Insurance Cost?
The cost of Optus Phone Insurance varies depending on the type of device and the coverage level.
Is There an Excess for Optus Phone Insurance?
Yes, there is an excess for Optus Phone Insurance. The exact amount depends on the type of device and the coverage level.
Optus Phone Insurance FAQs
What is the maximum phone value that can be insured?
The maximum phone value that can be insured is up to $2,000.
Do I need to pay additional fees?
No, there are no additional fees for Optus Phone Insurance.
How do I make a claim?
To make a claim, you need to contact the Optus Customer Care team on 133 937. They will be able to provide you with the details of how to proceed with your claim.