What is UPS Insurance Claim?
UPS Insurance Claim is a service that allows customers to file a claim online for the insured value of a UPS shipment. Customers can file a claim for the cost of a lost or damaged package, up to the given insured value. The claim is then reviewed by UPS, and if approved, the customer will be reimbursed for the full value of the package.
How to file a UPS Insurance Claim?
Filing a UPS Insurance Claim is a simple and straightforward process. First, customers must visit the UPS website and select the “File a Claim” option. From there, they can enter their tracking number and the details of their claim. Once the claim is submitted, UPS will review the claim and respond with a decision within seven business days.
What information is needed to file a UPS Insurance Claim?
When filing a UPS Insurance Claim, customers will need to provide their tracking number, the insured value of the shipment, and the details of the claim. Additionally, customers may also be asked to provide documents to support their claim, such as an invoice or receipt for the shipment.
What is the time frame for filing a claim?
Customers must file a UPS Insurance Claim within nine months of the shipment date. Claims filed after this time frame may not be eligible for reimbursement.
What is the maximum amount of coverage for a UPS Insurance Claim?
The maximum coverage for a UPS Insurance Claim is $50,000. Customers who wish to insure a shipment for more than $50,000 can contact UPS directly to discuss additional coverage options.
UPS Insurance Claim FAQs
How long does it take to process a UPS Insurance Claim?
UPS will review the claim within seven business days and respond with a decision. The time frame may be longer depending on the complexity of the claim.
What happens if the claim is denied?
If the claim is denied, UPS will provide an explanation for the denial. Customers can contact UPS directly if they would like to discuss the denial further.
Can I file a claim for a package that was delayed?
No, UPS Insurance Claims only cover lost or damaged packages. Claims for packages that were delivered late are not eligible for reimbursement.